عبارات مفید انگلیسی که در خرید کردن استفاده می شود

اگر کسی هستید که عاشق خرید کردن هست و یا اگر شخصی هستید که فقط در مواقع ضروری خرید می کنید ، در هر دو حال می توانید همزمان هم به خرید برید و هم زبان انگلیسی خود را تقویت کنید! خرید یک راه عالی برای برقراری ارتباط با افراد مختلف است و واقعاً به افزایش اعتماد به نفس شما در صحبت به زبان انگلیسی کمک می کند!

اگر کمی عصبی هستید ، ممکن است در ابتدا تردید کنید یا اشتباه کنید ، اما این کاملاً طبیعی است. اگر کلماتی را که فروشنده استفاده میکند را نفهمید ممکنه درک آنچه می گوید برایتان دشوار باشد!

اگر خودتان را با عبارات و واژگان موجود در این مقاله آشنا کنید ، خواهید دانست که از افرادی که با آنها صحبت می کنید باید انتظار شنیدن چه چیزی را داشته باشید. این امر خرید را به تجربه ای لذت بخش تر تبدیل می کند و انگلیسی شما را نیز بهبود می بخشد! هرچه بیشتر این کار را انجام دهید ، برایتان راحت تر خواهد بود و احساس طبیعی تری خواهید داشت !

واژگان خرید

اشخاص:

• Customer   مشتری
• Cashier / clerk   صندوق دار
• Attendant / assistant  دستیار
• Manager  مدیر

خریدها:

• Wallet (male) کیف پول مردانه
• Purse (female) کیف پول زنانه
• Scale مقیاس
• Till / Counterکانتر
• Barcode بارکد
• Receipt رسید
• Gift receiptرسید خرید هدیه (برای تعویض)
• Aisle راهرو
• Shelf / shelves قفسه
• Trolley / s چرخ دستی
• Basket / s سبد
• Lift / s آسانسور
• Escalator / s پله برقی
• Bag / s کیسه
• Fitting rooms / changing rooms اتاق پرو

روش های پرداخت:

• Cheques چک
• Cash پول نقد
• Notes اسکناس
• Coins سکه
• Card machine دستگاه کارت خوان
• Chop and pin machine دستگاه برش و سنجاق
• Credit cards / debit cards کارت بانکی و یا اعتباری
• Loyalty card کارت اعضا

مکان های خرید:

• chemist / pharmacy داروخانه
• toy shop / toy store اسباب بازی فروشی
• book shop کتاب فروشی
• ladies clothing shop / boutique لباس فروشی زنانه / بوتیک
• men’s clothing shop / tailor لباس فروشی مردانه
• shoe shop / cobbler’s کفش فروشی
• jeweller’s / jewellery store جواهر فروشی
• opticians / optometrists بینایی سنجی
• electrical store الکتریکی
• ironmonger’s / ironmongery آهنگری
• charity shop / second hand shop دست دوم فروشی
• haberdasher’s / haberdashery لباس مردانه فروشی
• shopping centre فروشگاه
• shopping mall / mall
• market
• florist / botanist گل فروشی
• butcher’s قصابی
• fishmonger’s / seafood store فروشگاه مواد غذایی دریایی- ماهی فروشی
• greengrocers / grocery store بقالی
• baker’s / bakery نانوایی
• DIY store / home supply store فروشگاه لوازم خانگی
• hardware store فروشگاه سخت افزارهای کامپیوتری
• off-licence بدون مجوز
• post office اداره پست
• supermarket سوپرمارکت
• gardening store / gardening centre فروشگاه لوازم باغبانی

عبارات مفید که فروشنده و یا مشتری ممکن است استفاده کند

1.پیدا کردن مغازه ی مناسب

Questions:

• Can you recommend a good toy shop/store?
• Is there a chemist / pharmacy in this area?
• Where can I get pet food from?
• Where is the nearest shopping centre?
• Could you direct me to the nearest post office please?
• Do you know where the nearest hardware store is?

Responses:

• There is a really good book shop just around the corner.
• You can buy that here in the hotel.
• The nearest one is a few mile away.
• The best toy shop is in the shopping centre.
• The post office isn’t open on Sundays.
• The convenience store on the corner might sell that.

2.ساعت بازکردن مغازه

Questions:

• What time are you open until?
• What time do you close today?
• Are you open on the weekends?
• Are you open all day?
• What are your opening hours?
• Are you open on Sundays?
• Are you open every day during the week?
• What time do you open tomorrow?

Responses:

• We’re open from 9am to 6pm.
• We’re open on weekdays only (Monday to Friday).
• We’re open from 10am to 8pm.
• We’re open 7 days a week.
• We’re open 24/7 (24 hours a day, 7 days a week).
• We’re closed at lunchtime, between 12pm and 2pm.
• We’re closed on Bank Holidays (national holidays).

3.انتخاب کالا

Clerk’s / Assistant’s Questions:

• Can / May I help you?
• Can I help you find something?
• What colour would you like?
• What size would you like?
• Is there anything else I can help you with?
• Would you like to try it on?
• Is that any good?
• What can I do for you?
• How does it fit?
• How about this one?
• Anything else?
• Would you like anything else?

Customer’s Questions:

• Excuse me, do you work here?
• Could you help me please?
• I’m looking for a ….
• I’m trying to find a ….
• Could you tell me where the …. is, please?
• How much is this?
• How much are these?
• How much does this cost?
• How much is that …. in the window?
• Where can I find the …. ?
• Do you sell …. ?
• Do you have any … ?
• Would you have this in another colour?
• Have you got anything cheaper?
• Do you have something less pricey (expensive)?
• Do you have this item in stock?
• Do you have a smaller/bigger/larger size?
• Do you know where else I could try?
• Does it come with a guarantee/warranty?
• Where is the changing/fitting room?
• Is there somewhere I can try it/this/them on, please?
• Where can I weigh my groceries?
• Do/Can you deliver?
• Do you have a refund policy?
• Is this in the sale?

Clerk’s / Assistant’s Responses:

• I’m afraid that’s the only colour we have.
• Sorry, we don’t have any more in stock.
• Sorry, we don’t sell those / them here.
• I’m afraid we don’t have any more left.
• I have exactly what you’re looking for.
• This one is on sale right now!
• It comes with a manufacturer’s warranty.
• It comes with a 1-year guarantee.
• The changing / fitting rooms are that way.
• The scales are by the counter over there. That’s where you can weigh your groceries.
• That one is ….(price).
• They’re ….(price) each.
• You can get a refund if you keep the receipt safe, and bring it back within 2 weeks.

Customer’s Responses:

• I don’t need any help. I’m just browsing, thanks.
• No, I’m just looking, thanks.
• Wow, that’s cheap!
• That’s good value.
• Oh, that’s expensive.
• That’s quite reasonable.
• That’s a little over my budget.
• That’s not exactly what I’m looking for.
• I’ll take it.
• I’ll take this, please.
• It’s too long / too short.
• It’s too tight / too loose.

مثال

گفتگو بین یک دستیار فروشگاه (A) و مشتری (B)

A: Hi there, can I help you with anything?
B: Yes please, I’m looking for a T-shirt.
A: What size are you?
B: I’m a medium.
A: What color would you like?
B: Maybe a blue or green one.
A: Here you are. How about these?
B: Thank you. Can I try them on anywhere?
A: Certainly, the changing room is over there.
B: Thank you.
A: How do they fit?
B: They’re both fantastic. I really like them.
A: Yes, the blue looks nice on you, it really brings out your eye colour.
B: Thank you. I’ll buy both of them!
A: Great! Please go to the tills, and pay over there.
B: Alright, thank you for your help.
C: Who’s next please!
B: Hi there, I’d like to buy these please.
C: OK, how would you like to pay?
B: Do you take credit cards?
C: Yes, we do.
B: Okay, here’s my credit card.
C: Enter your pin number into the machine please.
B: Okay, done.
C: Thank you. Shall I put your receipt in the bag?
B: Yes please.
C: Here you go. Have a nice day!
B: Thank you, goodbye!

4.پرداخت وجه

Cashier’s / Clerk’s Questions:

• Are you in the queue?
• Are you being served?
• Who’s next?
• Next, please!
• How would you like to pay?
• Will that be cash or credit?
• Do you have a loyalty card?
• Would you like a bag?
• Can I help you with anything else?
• Will that be all?
• Would you like a gift receipt for that?
• Would you like me to gift wrap it for you?
• Would you like that gift wrapped?
• Would you like any cashback?
• Put your card into the machine, please.
• Enter your PIN, please.
• That comes to ….(price), please.
• The total is ….(price).
• That’s ….(price), please.

Customer’s Questions:

• Do you take credit cards?
• Can I pay by cheque, please?
• Could I have a receipt, please?
• Could I have a gift receipt, please?
• Could you gift wrap that for me please?
• Can I put one item back, please? I’ve changed my mind about this one.
• Could I leave my bags here, and pick them up later, please?
• Do you offer a cash discount?
• Does it have a warranty / guarantee?

Cashier’s / Clerk’s Responses:

• We take / accept all major credit cards.
• Sorry, we don’t accept cheques.
• I’m afraid we take cash only.
• We’re offering 6 months credit, with no deposit, if you’re interested.

Customer’s Responses:

• I’ll pay in cash
• I’ll pay by card
• Here’s ….(money), keep the change!
• That’s it for today.
• That’s all, thanks.
• Thank you. Have a good day!

مثال

A: Are you next in the queue sir?
B: Yes, I’d like to buy this watch as a gift for my wife please.
A: Okay, would you like me to gift wrap it for you?
B: Yes please, that would be great!
A: Are you sure this is the right size for your wife?
B I’m not sure, it’s just a guess!
A: I can print a gift receipt so she doesn’t see the price, but can bring it back to change the size if she needs to. Would you like me to do that?
B: Yes please, that would be amazing!
A: Okay, that’ll be sixty-five dollars and ninety-five cents for the watch please.
B: Can I pay by cheque please?
A: No, I’m afraid we don’t accept cheques.
B: Okay no problem, I’ll pay by debit card then.
A: Please insert your card into the machine, and then enter your PIN.
B: Okay, done.
A: Would you like me to put the gift receipt in the box with the watch?
B: Yes please, that’ll be perfect.
A: Here you go sir. Enjoy the rest of your day.
B: Thank you very much!

5.پس دادن کالا و شکایت کردن

Questions:

• Who can I speak to about making a complaint?
• Could I have a refund please?
• Can I speak to the manager please?
• I’d like to return this please.
• I’d like to make a complaint.
• I’d like to change this for a different size please.
• Do you have the original receipt?
• Did you buy it from one of our other stores?
• Can I ask why you’re returning it please?
• Can I ask why you’ve changed your mind please?

Responses:

• It doesn’t work.
• It doesn’t fit.
• It was a gift, but I don’t like it.
• It was a gift, but the person I bought it for doesn’t like it.

مواردی که روی نشانه هایی که می توانید ببینید نوشته شده

• OPENباز است
• CLOSEDبسته است
• Open 24HRS (HOURS) a day24ساعته باز است
• Special offerپیشنهاد ویژه
• SALEحراج
• Clearance saleحراج کلی
• Closing down saleحراج جهت بستن مغازه
• Everything must go!
• Liquidation saleفروش جهت انحلال
• Great value productsمحصولات با ارزش عالی
• Good value
• Bargainsتخفیف
• BUY 1 GET 1 FREE
• Buy one get one half priceیکی بخرو یکی هم نصف قیمت ببر
• Half-price saleحراج نصف قیمت
• 70% OFF EVERYTHINGهمه چیز با 7.٪ تخفیف
• Reduced to clear
• Out for lunchتعطیل برای صرف نهار
• Back in 15 minutesتا 15 دقیقه دیگر برمیگرد
• Back at 2PMتا ساعت 2 عصر بر می گردم
• Shoplifters will be prosecutedدزدان تحت پیگرد قانونی قرار خواهند گرفت
• CCTV in operationنظارت توسط دوربین

استفاده از کارت اعتباری

• enter your pinرمز را وارد منید
• please waitلطفا صبر کنید
• remove your cardکارت خود را بردارید
• signatureامضا

قیمت ها و اعداد

£5.99 = “Five pounds and ninety-nine pence” (long way)

£5.99 = “Five, ninety-nine” (short way)

$12.75 = “Twelve dollars and seventy-five cents” (long way)

$12.75 = “Twelve seventy-five” (short way)

€3.20 = “Three euros and twenty cents” (long way)

€3.20 = “Three twenty” (short way)

مقایسه کردن

Example Conversation 1:

A: Which sofa should we buy? I can’t decide!
B: This one is larger, but it’s more expensive. I prefer the smaller one.

آ: کدام مبل را بخریم؟ نمی توانم تصمیم بگیرم!

ب: این یکی بزرگتر است ، اما گرانتر است. من کوچکتر رو ترجیح میدم

Example Conversation 2:

A: I need a new watch, but I don’t know which one to get. Can you give me any suggestions?
B: Rolex watches are better than Sekonda, but they’re not as affordable. Sekonda watches are better value for money.

آ: من به یک ساعت جدید نیاز دارم ، اما نمی دانم کدام را بگیرم. آیا می توانید پیشنهادی به من بدهید؟

ب: ساعتهای رولکس بهتر از سکوندا هستند ، اما مقرون به صرفه نیستند. ساعت های سکوندا نسبت به قیمت بهتر هستند.

Example Conversation 3:

A: I like the red sweater. What do you think?
B: I like the red one too, but I think the blue one is better, and the green one is best. The green color really suits you.

آ: من ژاکت قرمز را دوست دارم. شما چی فکر میکنید؟

ب: من قرمز را نیز دوست دارم ، اما به نظر من آبی بهتر است و سبز بهترین است. رنگ سبز واقعاً مناسب شماست.

Example Conversation 4:

A: What do you think of this dress? Does it suit me?
B: It suits you well, but the floral print one is my favorite, and it’s more suitable for this season.

آ: نظر شما در مورد این لباس چیست؟ آیا به من می آید؟

ب: برای شما بسیار مناسب است ، اما آن گل داره مورد علاقه من است و برای این فصل هم مناسب تر است.

روشهای مختلف درخواست از کسی برای نشان دادن چیزی به شما

• Can you shw me the ….. please? (Informal)
• Could you show me the ….. please? (Informal / Formal / More Polite)
• Would you be so kind to show me the ….. please? (Formal)
• I’d like to see the ….. please.
• Could you direct me to the …. aisle please?

وقتی میخواهید چیزی را امتحان کنید می توانید بگویید:

• Do you have any testers for these (lipstick) colours?
• Can I try it / them on, please?
• Could I try it / them on, please?
• Is it okay if I try this / these on?
• Where can I try it / them on?
• Where are the changing rooms, please?

اگر می خواهید دستیار مغازه سایز یا رنگ متفاوتی به شما بدهد ، می توانید بگویید:

• Do you have it / them in size ….. please?
• Do you have this/these in a smaller / bigger / larger size please?
• Can I try the larger / small one please?
• Do you have it / them in a different colour please?
• This is a little too tight / loose, do you have another one?

وقتی سرانجام تصمیم گرفتید که می خواهید چه چیزی بخرید ، می توانید بگویید:

• Wow, this one is great. I’ll take it!
• This one is perfect, I’ll take it thanks.
• I’ll have this one, please!
• Can I buy the …. , please?
• How much is it / are they?
• I’d like to buy this one, please.
• I’d like to buy it / them, please.